DEFINITIONS

Article 1.
We have tried to keep these terms as simple and clear as possible. It is therefore not necessary to beat the ears with definitions.

Customer = King.
Service = Our asset.
Specialism = Our specialty.
Quirky = ourTopproduct assortment just as different.


IDENTITY OF THE COMPANY

Article 2.
Our website Topproducts.be
We are also:

Beheizbarefahrradhandschuhe.com, beheizbarehandschuhe.eu, beheizbarehandschuhemotorrad.de, beheizbareschuhe.com, beheizbareschuheinlagen.de, beheizbaresocken.com, beheizbareunterwsche.de, care4floor.be, cepex.be, handvatverwarming.be, handvatverwarming.com, handvat.eu, hammock- Lasiesta.be, hangmat-lasiesta.com, hangmat-lasiesta.eu, hangmat-lasiesta.nl, juwelendoos-stackers.be, ledproducten.be, prefabelementen.be, productdesign.be, schmuckkasten-stackers.de, schoendroger.be, Sieradendoos-stackers.nl, topproducts.be, toproducts.eu, trouwenofsamenwonen.nl, heated fiets gloves.be, heated fiets gloves.com, heated fiets gloves.nl, heated gloves.com, heated motor gloves.com, webnameregistr.com

Social Name: Buschgens Marie.
You can reach us here:
Call: +32 476 533 271
Mail: info@topproducts.be
Longing: Tugela 3
3650 Dilsen-Stokkem, Belgium


View: YouTube.com/topproductsbe
Tweeten: Twitter.com/topproducts_be
Become a friend: Facebook.com/topproducts


We can be reached by telephone 6 days a week:
Monday to Saturday from 9:00 to 21:30


Are you coming over? Cosy!
Check out our opening hours:
Opening hours Shop Dilsen-Stokkem

And if you like songs:

Our company or branch unit number: 0538.477.583 KBO number (in the Netherlands is called this KVK number)
This is our VAT number: BE 0538.477.583


APPLICABILITY

Article 3.
We are committed to bringing you to the attention of these terms and conditions. There is what we do for you and what we expect from you. If you buy or buy something from us, of course. Otherwise, it is not so applicable.
Sometimes we offer separate terms and conditions for a product. These terms and conditions will also apply. If the different conditions contradict each other, choose the most favorable. But see also paragraph 3.
We do not do that hard.
We deliver in Europe. If you enter a shipping address in another country, we can refuse your order.
To place an order, you must be at least 18 years old. If you are not 18, we ask you to place the order by your parents or legal guardian. If we find that an order has been placed by a minor, we can refuse this order.
Placing an order on the website is subject to the express acceptance of our terms and conditions, which are always available through our website.
In addition, when ordering online, we will provide you with the order confirmation or, at the latest, a delivery of a copy of these terms and conditions in a format that you can save or print. We advise you to do this at all times.

THE OFFER

Article 4.
We always tell you honestly what, when and how to buy something, what it costs and whether you can trade it. Promised

THE AGREEMENT

Article 5.
You are doing online business with us in a secure web environment. There, our IT developers are working hard every day.
If you make an order with us, you will receive a confirmation by email. Your order is complete and the agreement between us is final once we have received the card issuer for your payment transaction with credit or debit cards. We accept Bancontact / Mister Cash, Paypal, Visa, MasterCard, Bank Transfer, Cash. If the card issuer refuses to agree to your payment to us, we can not be held liable for delays in delivery and / or non-delivery of your order. Orders without valid payment on behalf of the registered cardholder are not accepted or processed.
We add all the information and information you need with your order, but most of you also find on our site. Of course, it is useful if you keep the (digital) receipt well.

RETIREMENT RIGHTS

Article 6.
Have you tested the product once and are you not happy? Then you can return it within 14 days of receipt. We will send you a new product or you will receive your payment within 3 days.
"Therefore," we accept as a reason.

OBLIGATIONS DURING TIME

Article 7.
During bedtime, you can unpack or use the product as you would in the store. If you use the product in such a way that it is no longer in the "store" state, it may be that you get less money for the product.

SHIPPING COSTS REPEAL

Article 8.
Shipping to top products is always at the customer's expense. If the entire order is returned, we will refund the full amount of the order, including the shipping cost of the order.

OBLIGATIONS OF TOP PRODUCTS AT REPEAT

Article 9.
As soon as you tell us within 14 days to send something back, we do this:
Upon receipt of your application, we will send a return form to be attached to the shipment, and;
We will send you a new product or you will receive your payment within 3 days.

EXCLUSION REMUNERATION

Article 10.
You understand that you can not return the following articles:
Software packages, ink cartridges and toner cartridges whose seal has broken or the packaging is opened. Or if they are installed or registered.
Consumables such as protective film or cleaning fluid the packaging is opened.
Voucher exchanges or vouchers exchanged.
Items like socks, soles, earphones, ear-headsets, styling and curling tongs, toothbrushes and massage, shaving, or epilators whose packaging is opened / used. This can not be exchanged for hygienic reasons.

THE PRICE

Article 11.
See Article 4.
There is no difference between prices in our stores and on our website.
All mentioned prices include VAT and all legal contributions.

(Please note! Companies outside Belgium, which are logged on to our site, the prices are shown excluding VAT)

CONFORMITY AND WARRANTY

Article 12.
See Article 4.
You are entitled to a good product, item. If something is wrong with you, we will solve it for you. Hereby we always follow the law.

DELIVERY AND IMPLEMENTATION

Article 13.
We do our best to serve you well. We do everything for that.
If you order something from Monday to Friday, we will do everything we can to send you the same day. You will receive your order usually on the following day, if you are ordered on weekends, it is shipped Monday and delivered on Tuesday. Exceptions to our delivery are indicated by the product or in the shopping cart. Also, you will receive an email when the package is shipped, with a tracking code, and you can follow the delivery yourself.

If the delivery of the product lasts longer, or if we can not deliver everything on time, you will hear it as soon as possible. At that time you can waive your purchase. If you had already paid in advance, you will refund your payment within 3 days.
If we can not deliver a ordered product, you will get your money back, or we will offer you a good alternative. You can always exchange such a replacement article.
If a product is damaged or lost before it reaches you or a designated recipient, that is our responsibility.

PAYING

Article 14.
If we ask you to pay an amount in advance, we will make your order immediately after receipt.
Is there anything wrong with the payment information? Let us know.
We accept all payment methods listed on our website.

OVERMACHT

Article 15.
If there is a force majeure, we may not be able to fulfill our obligations towards you. You will hear that as soon as possible. As soon as this force majeure is over, we will redeem our promises. If it takes too long, you can waive your purchase. If you had already paid in advance, you will receive your payment within 3 days.
Force majeure is any circumstance beyond our will and control, which means that we can not fulfill our promises towards you. This includes strikes, fire, malfunctions, power failures, malfunctions in a (telecommunications) network, or connection or used communications systems, or at any time not available from our website, non-timely delivery of suppliers or other third parties.

INTELLECTUAL PROPERTY

Article 16.
Our website, logos, texts, photos, names and, in general, all our communications are protected by copyrights.
This means that you can not copy or reproduce our logo, website, photos, names, texts, color combination, etc. without our prior permission.
COMPLAINT

Article 17.
Do you have a complaint? Annoying.
We will do everything possible to remedy your complaint. Of course we have a nice procedure there.
If you have a complaint, please let us know. Describe your problem as clearly as we can help you.
At the latest within 2 days, you will receive our reply. We'll help you right away, or you'll hear how much time we need to fix it.

You can also file a complaint about our products or service at The European Commission has created an online platform for online dispute settlement. The platform serves as a central point for the extrajudicial settlement of disputes relating to contractual obligations arising from online sales contracts.
You can find the platform at the following link: https://ec.europa.eu/consumers/odr.te. But we'd rather help you.
ADDITIONAL OR DIFFERENT PROVISIONS

Article 18.
These were our terms and conditions. Nice clear, right? If we change any of these terms in the future, you will find it back on our website. In any case, we ensure that changes are not detrimental to you.
Ordered before 15:30, we are committed to sending your package the same day.

These terms and conditions were last updated on April 19, 2017